General Manager, Business Operations

About Adnab

Adnab is a startup SaaS event attendee management platform built for organizations that run events again and again, not just once. We handle registration, QR check-in, multi-channel communications (WhatsApp, email, push), live badge printing, payments, and reporting, all built around a persistent attendee record that follows people across events. We're expanding into new markets across Africa and beyond, with WhatsApp and mobile money support as a core strength.

The Role

We're looking for someone to take ownership of the business side of Adnab, sales, client relationships, legal and contractual matters, and market expansion, so our founder can focus more on product and technology. This is a hands-on, high-trust role for someone who wants real ownership rather than a narrow lane.

You'll work directly with the founder and step into running day-to-day business operations independently.

What You'll Do

- Own the sales pipeline: outreach, demos, proposals, and closing new client relationships

- Manage existing client accounts and act as the primary point of contact for key partners

- Coordinate legal documentation (MoUs, DPAs, SLAs) with input from the founder and legal counsel

- Lead market expansion efforts, including new country entries and local partnerships

- Represent Adnab at events, conferences, and partner meetings

- Work with the founder to set commercial strategy, pricing, and go-to-market priorities

- Build out repeatable processes for sales and client management as the team grows

What We're Looking For

- Experience in business development, account management, or operations, ideally at a startup or in SaaS

- Comfortable owning outcomes with minimal oversight

- Strong written and verbal communication, including comfort drafting or reviewing contracts and proposals

- Experience or strong interest in African market expansion

- Organized, process-minded, and able to juggle multiple active workstreams

- Based in or familiar with Zimbabwe or the broader Southern African region a plus

Why Join

- Ground-floor opportunity to shape how Adnab grows across new markets

- Direct access to and mentorship from the founder

- Real ownership over a core part of the business, not a support function

- Competitive compensation, structured around company growth