Manage your events

Everything you have created lives on this page: the events coming up, the ones that have already happened, and anything still being put together. It is also the quickest way into an event, since every row carries the things you reach for most.

An event is either a draft or live. A draft is yours alone. Nobody can find it, nobody can register for it, and you can change anything on it. A live event is open to the world: your registration link works, your QR code works, and people can sign up.

1. 1

   Create an event

   Create Event opens a step-by-step form: the basics, your dates, your ticket prices if you are charging, and the questions you want to ask people when they register.

   Nothing is saved until you reach the end of the form and save, so you can move back and forth between the steps freely while you work.

   Finish the form in one sitting

   Because nothing is saved along the way, closing the tab or navigating away part-way through loses what you have entered. There is no half-finished event waiting for you when you come back. If you need to stop, get to the end and save: what you save is a draft you can keep editing.

   When you save, whether the event goes live straight away or waits as a draft depends on your plan.

   • Your very first event always goes live immediately, whatever plan you are on.
   • On Pro every event goes live as soon as you save it.
   • On Pay Per Event every event after your first is saved as a draft, and you publish it yourself when it is ready.
   • With no paid plan, every event after your first is saved as a draft and stays that way until you subscribe.

   Drafts are not a lesser version of an event

   A draft has all the same settings, prices, questions and dates as a live event. The only difference is that nobody outside your team can see it. Build it as far as you like and publish when you are ready.
2. 2

   Read the numbers at the top

   The strip across the top counts your events: how many you have in total, how many are still to come, and how many are done.

   Upcoming counts every event with a date still in the future, drafts included. Completed counts everything whose last date has passed. Together they add up to your total.

   Event Credits, on Pay Per Event

   Pay Per Event buys a set number of events you can publish. An extra figure appears in this strip showing how many you have left, and it drops by one each time you publish. When it reaches zero you can still create and build drafts, but you cannot publish any of them until you buy more.
3. 3

   Upcoming and past events

   The list is split in two. Upcoming events sit at the top, past events underneath, each with a count next to the heading.

   Click either heading to fold that section away. Adnab remembers which sections you left closed and opens the page the same way next time, so if you rarely look at past events you only have to collapse them once. This is remembered on the browser you are using, so it does not follow you to your phone or to another computer.

   Past events are faded rather than hidden. Everything on them still works: their attendee lists, their check-in figures and their reports stay exactly as they were on the day.

   An event moves sections on its own

   Adnab works out which section an event belongs in from its dates. Once the last date has passed it moves down to Past events by itself, and if you change the dates it moves back. There is nothing to switch.
4. 4

   What each row tells you

   One row per event, carrying the things you usually want to know at a glance. Click the name to open the event itself.

   • The event's own artwork, or a placeholder if you have not added any.
   • The name, with a Draft label if it is not live yet.
   • How many people have registered, and how many of those have been checked in.
   • Every date the event runs on, and the venue if you have set one.

   Clicking the row opens the event's own page, which is where its full detail lives: reports, settings, pricing, the registration form and everything else. The buttons alongside the row are shortcuts to the handful of things people do most often, so you do not have to open the event first.

5. 5

   Publish a draft

   Publish makes the event live. From that moment your registration link works and people can sign up.

   Publishing cannot be undone

   There is no unpublish button. Once you have made an event live you cannot take it back off the air yourself, so check the dates, the prices and the registration questions before you confirm. If you are not sure the details are settled, leave it as a draft a little longer. On Pay Per Event, publishing also spends one of your event credits, and confirming tells you how many you have left.

   • Only Owners and Org Admins see this button. An Events Manager can build the event but needs one of them to publish it.
   • The button is not offered on a draft whose dates have already passed, since nobody could register for it anyway.
   • On Pay Per Event with no credits left, the button is not offered either. Buy more credits and it comes back.

   A lapsed plan takes published events back down

   If your subscription goes unpaid, you are emailed a series of reminders, and if it is still unpaid after those run out the subscription ends and every published event except your very first one is put back to draft. Registration on them stops. Nothing is deleted: your events, attendees and figures are all still there, and publishing them again once you are paid up puts them back exactly as they were. If a plan is about to lapse and you have an event taking registrations, sort the payment out before the last reminder.
6. 6

   See who has registered

   Attendees opens that event's list of people: who has signed up, what they answered, who has paid and who has arrived.

   This is the same list you would reach by opening the event and going to its attendees, put on the row so you can get to it in one click. It is where you check someone in by hand, record a payment, download the list, or add people yourself.

7. 7

   Share your registration link

   Share gives you the event's public link, ready to send or post wherever your people are.

   Copy the link, send it straight to WhatsApp, or share the QR code as an image to whoever is designing your flier. This is the link that opens your registration page, so it is safe to put anywhere public.

   The link only works once the event is live

   Sharing a draft's link sends people to a page they cannot use. Publish the event first, then share.
8. 8

   Show the QR code

   View QR opens the event's code right there on the page, with the option to download it.

   Scanning it opens the same registration page the link does, which makes it the thing to put on fliers, posters, banners and screens. Download it and hand it to whoever is doing your artwork.

   This is not an attendee's ticket

   The event's QR code is the same for everybody and takes people to the registration page. It is not the personal code each attendee gets after registering, which is the one scanned at the door.

   If you have turned on the logo in the middle of your QR codes in your account settings, it appears here automatically, on old events as well as new ones. There is nothing to regenerate.

   Both this and Share are only offered on events that are still to come. Once an event is over there is nothing left to register for, so the pair drops off the row.

9. 9

   Message everyone registered

   The speech bubble opens a message to that event's attendees without leaving the list.

   Write an email or a WhatsApp message and choose who gets it: everybody, or a narrower group such as the people who have not checked in yet, or everyone who gave a particular answer on your form. You can send it now or set it to go out at a time you pick.

   Email costs nothing, WhatsApp broadcasts do

   Email messages to your attendees are free on every plan, however many you send. WhatsApp broadcasts, meaning messages you write and send to a group yourself, are charged per message: 5 cents each on Pay Per Event and 3 cents each on Pro, with a 5 dollar minimum per broadcast. The WhatsApp messages Adnab sends on its own, such as registration confirmations, QR codes and reminders, are part of the event and are never charged.

   • The button is greyed out on an event nobody has registered for. There is nobody to write to yet.
   • Past your first event, messaging needs a plan that is currently active, email included. If yours has lapsed or you have never subscribed, this offers you the upgrade instead of opening.
10. 10

    Edit an event

    The pencil reopens the event's form so you can change its dates, prices, questions and settings.

    You can edit a live event as well as a draft. Changes take effect straight away, so anyone who opens your registration page after you save sees the new version.

    Editing a live event does not warn the people already registered

    Moving the date or changing the venue on an event people have signed up for does not tell them anything on its own. Send them a message about it, which you can do from the speech bubble on the same row.
11. 11

    Duplicate or delete an event

    The three dots at the end of the row hold the two actions you need least often.

    Duplicate opens a new event form already filled in with a copy of this one: the same dates pattern, prices, registration questions and settings, named Copy of whatever the original was called. Nothing is saved until you finish, so change what you need first. It is the fastest way to set up a monthly or annual event.

    A duplicate copies the setup, never the people

    Attendees, registrations, payments and check-ins belong to the original event and stay there. The copy starts empty.

    Delete permanently removes an event and everything you configured on it: its dates, prices, registration questions and settings.

    Delete is only for events nobody has registered for

    The moment one person signs up, the option is greyed out and stays that way. That is deliberate: deleting would take their registration, their payment record and their check-in with it. An event you no longer want but cannot delete can simply be left alone, and it moves down into Past events once its dates go by. Delete is also limited to Owners and Org Admins.
12. 12

    If something is not working

    The usual problems and where to look first.

    • Your event still says Draft: it needs publishing, and only an Owner or Org Admin can do that. On Pay Per Event, check you have an event credit left.
    • There is no Publish button on your draft: your role cannot publish, the event's dates have already passed, or you have no credits left.
    • Somebody says your link does not work: check the event is live rather than a draft. A draft's link goes nowhere until you publish it.
    • You cannot find an event: check whether it has moved down into Past events, and check that section is not folded away.
    • There is no Share or QR button on a row: those are only offered on events that are still to come.
    • The speech bubble does nothing: either nobody has registered for that event yet, or your plan is not currently active. Email is free on every plan, but past your first event you still need an active plan to send anything at all.
    • An event you published is back to Draft and you did not do it: check your billing. A subscription that goes unpaid long enough puts every published event except your first one back to draft. Settling up and publishing again restores it.
    • Delete is greyed out: somebody has registered for that event. That cannot be worked around, and it is protecting their record.
    • You are on somebody else's list of events: check which organisation you are signed in to, using the switcher at the top of the page.

    If none of that explains it, get in touch at support@adnab.co and we will look at it with you.